1/ Introduction

 

Thank you for selecting the Metaversus platform and its affiliates (hereinafter, "We" or "Metaversus Platform" or "Metaversus") ("Services").By accessing or using the services we provide, you agree to the policies and practices of our Privacy Policy (the "Privacy Policy"), so please read this Privacy Policy carefully.This Privacy Policy informs you that when you visit and / or use our services regarding our policy on collecting, using and disclosing data and the options you have in relation to such data.We can update this Privacy Policy at any time to publish revisions (including the effective date of the revision) to our website and related application interfaces or mobile applications ("Site") or email you the latest Privacy Policy.

 

2/ Data Collection

 

2.1 Certain personally identifiable information that we collect, process, and store can be used to contact or identify you when you use the Service or give your consent (the "Personal Data").This personal data may contain details of contact, copies of identity files you provided or obtained from a publicly accessible database, your government identification number and information related to your device or Internet device (e. g., IP address and MAC number).

 

2.2 We will collect your information during the customer registration process (which can be a complete, incomplete or abandoned process) and during providing the service to you.We collect, use, store, and transfer your personal data, including, but not limited to:

 

(1) Legal name (including used and applicable Chinese and English)

(2) Type of identity file (for example, passport)

(3) Identity document number (for example, passport number)

(4) Gender

(5) Date of birth

(6) The birthplace

(7) Nationality

(8) Address

(9) Country / state of residence

(10) Total net property value (USD approximation)

(11) The purpose of opening an account

(12) Initial and continuing source of property or income

(13) Nature and details of the business / occupation / job

(14) Expected activity level being taken

(15) Sources of funds / crypto assets to be used in the transaction

(16) Contact telephone number

(17) Email address

(18) Bank account number information

(19) Blockchain address

(20) Other personal data or documents, at the discretion of our compliance team

 

3/ Data Use

 

We use the personal data collected for the following purposes:

 

(1) Provide and maintain services;

(2) Communicate, manage,with you, manage, deliver, improve services and provide personalized services;

(3) Monitoring the use of the services;

(4) Testing, preventing and solving technical problems;

(5) Generic data is generated from the personal data we collect and used to improve our services;

(6) Communicate with you about other products or services provided by the Metaversus Platform and / or its affiliates, unless you choose not to receive such information.

 

4/ Data Sharing

 

4.1 We will not share your personal data with third parties (but not including partners providing services to the Metaversus platform), except for your consent and details below.

 

4.2 We may share your personal data with a third party when we reasonably feel necessary to:

 

(1) Protect and defend the rights or property of the Metaversus Platform and / or its clients;

(2) Prevent or investigate the possible improper behavior of the Metaversus platform;

(3) Comply with the requirements of government agencies, including regulatory agencies, law enforcement, and / or judicial departments;

(4) Provide affiliates or partners of the Metaversus Platform to communicate with you regarding new products or services (if you do not choose not to accept such communications); and provide services (for example, administrative or technical services) to third-party service providers who may access your personal data within the performance of certain services but are obliged not to disclose your personal data or use it for any other purpose.

 

5/ Data transfer

 

5.1 We may transfer and retain your information (including personal data) on a computer located outside your state, provincial, national, or other government jurisdiction, where data protection laws may differ from your jurisdiction.Please note that we may transfer the data (including personal data) outside of your jurisdiction for processing.You agree to provide such information after this Privacy Policy means you agree to such transfer.

 

5.2 We will take all reasonable measures to ensure that your data is handled safely, and to comply with the provisions of this policy, unless with appropriate protection (including the security of your data and other personal information),Otherwise we won't transfer your personal data to a certain organization or country.

 

6/ Data Storage

 

We may transfer and store the personal data collected in Hong Kong, or in destinations outside your state, province, country, or other government jurisdiction.Submitting your personal data agrees to such transfer, storage, or processing. All information you provide to us is stored on our and / or third party cloud servers.

 

7/ Data retention

 

Our retention of your data will be limited to the purposes specified in this Privacy Policy.We will retain and use your personal data to the extent necessary to comply with our legal obligations, to conduct dispute resolution, and to implement our legal agreements and policies.Using our services means you agree that we keep your data.

 

8/ Legal basis for the processing of personal data under the General Data Protection Regulation (GDPR)

 

If you are a resident of the European Economic Area (EEA), the legal basis for our collection and use of the personal information described in this Privacy Policy depends on the personal data collected and the specific background at the time of collection.We may process your personal data for the following reasons:

 

(1) We need to conclude a contract with you;

(2) You will give the relevant license;

(3) Processing data in line with our legitimate rights and interests and does not violate your rights; and comply with the law.

 

9/ Your data protection rights under the GDPR

 

9.1 If you are an EEA resident, you have certain data protection rights.We will take reasonable steps to allow you to correct, revise, delete, or restrict the use of your personal data.We also give us the same rights to our users from any jurisdiction.

 

9.2 If you want to know your personal data content that we retain and want to update or remove data from our system, please contact support@metaversus.games with the topic "Data Query."We will try to meet your requirements as soon as possible, but in some cases we will reject your deletion request, such as compliance with the law.

 

9.3 In some cases, you have the following data protection rights:

 

(1) Have the right to access, update, or delete your information that we have.

(2) Right to correct: You have the right to correct your information (if the information is inaccurate or incomplete).

(3) Right to refuse: You have the right to refuse us to process your personal data.

(4) Restriction right: You have the right to ask us to restrict the processing of your personal data.

(5) The right to copy the data: You have the right to request a copy of your information that we have.

(6) Right to revoke the consent: You also have the right to revoke the consent to the Metaversus platform to process your personal information at any time.

(7) With the data access, correction, or deletion request, we will verify the identity of the requesting party to ensure that the requesting party has the legal right to make this request.Although we aim to respond to such requests free, we reserve the right to charge a appropriate fee (if your request is repeated).

 

9.4 You have the right to complain to a data protection agency that we collect and use your personal data.For more information, please contact your local data protection authority for the EEA.

 

10/ Marketing Communications

 

10.1 We may provide company news, promotional content, and information related to the products and services provided by the Metaversus platform.We may share our personal data with our related parties to send marketing communications.Using our services means that you accept this Privacy Policy and agree to receive such marketing communications, unless you choose not to receive such marketing communications in the customer registration process.If you change your mind and want not to receive such communications, send an email to support@metaversus.games with the topic "Select Not to Receive marketing Communications."

 

10.2 To ensure the quality of our services, for service-related communications (e. g., policy / clause updates and operational notifications), you understand that you will not choose not to receive such information.

 

11/ The Use of the Cookie

 

11.1 When you visit the site, we can use industry practices to save small amounts of data on your browser (Cookie).This information can be placed on the computer or other device used to access the site.This information helps us to identify you as a customer and collect relevant information about your use of our services to better customize our services and improve your experience.We can also use the information gathered to ensure compliance with our compliance plans and ensure that your account security is not compromised by the detection of abnormal or suspicious account activity.

 

11.2 Most browsers are set to automatically accept the Cookie.Some Cookie s expire after completing the session, and others remain on the computer or other appliance until deleted or expired.You can choose to reject our Cookie, but this can affect service functionality or your experience.

 

12/ Information security

 

12.1 We strive to protect the Metaversus platform and you from the unauthorized access, alteration, disclosure, or destruction of the data that we collect or store.We take measures to ensure information security, including SSL encryption for all access to the Metaversus platform; dual authentication for all sessions; regularly review our personal data collection, storage and processing practices, and restrict access to your personal data for our employees and suppliers, and such personnel have strict contractual confidentiality obligations.

 

12.2 Your data security is critical to us, but you understand and agree that no Internet transmission method or electronic storage method guarantees 100% security.Although we try to protect your personal data using commercially acceptable means, we cannot guarantee absolute security.

 

13/ Other Website Links

 

The Metaversus platform contains links to other websites that are not run by us.If you click on the third-party link, you will go to this third-party site.We strongly recommend that you view the privacy policy for visiting the site.You understand that we have no control, or liability for the content, privacy policies or practices of third party sites or services.

 

14/ The Child Policy

 

The Metaversus platform does not provide services to anyone under the age of 18 (the "Children").We do not knowingly collect any personally identifiable information from anyone under the age of 18.If you are a parent or guardian and find your child giving us personal data, please contact us.If you find that we have collected personal data for children without parental consent, we will take steps to remove such information from our server.

 

15/ Your contact with other customers

 

You understand that you are fully responsible for your interactions with users of other Metaversus platforms.We reserve the right to monitor the disputes between you and other users but we have no obligation.

 

16/ Contact us for privacy issues

 

If you have any questions about this Privacy Policy or your use of personal data, please email the following address support@metaversus.games with the topic "Privacy Issues."

 

In reading the agreement, if you do not agree to the relevant agreement or any of the terms, you should immediately stop the registration process.